Contact us, we’re here to help
Whether you're looking for qualification advice, information on assessments, help with certificates, or you need a little extra guidance with our digital platforms, we are here to support you.
Got a question? Find your answers 24/7 via our online help and support pages or get in touch with our customer support teams today.
UK and Ireland customer support lines open
Monday – Friday 8am-6pm
Weekends and Bank holidays – closed
UK office
Our global locations
Africa | Asia | Caribbean | Europe | Middle East
Africa offices
Gaborone, Botswana
Contact details for Botswana, Zimbabwe, Malawi and Zambia
The Hub iTowers CBD, Plot 54368, Western Commercial Road, First Floor, Office 104, Gaborone, Botswana
☎ +267 398 1934, ext. 40
☎ +267 398 1340
✉ customerserviceafrica@cityandguilds.com
Johannesburg, South Africa
Contact details for Kenya, Lesotho, Mauritius, Namibia, Seychelles, South Africa, Sudan, Swaziland, Uganda, Nigeria and Ghana
Spaces Waterfall, Magwa Crescent, First Floor, Waterfall City, Midrand, South Africa
☎ +27 10 009 5421
✉ customerserviceafrica@cityandguilds.com
Asia offices
Kuala Lumpur, Malaysia
Contact details for Malaysia, Mongolia, Myanmar, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, Brunei Darussalam, China, Hong Kong, Indonesia, Japan and Macau
Common Ground QS SDN. BHD, Unit 39-02, Tingkat 39, East Wing, Q Sentral, No. 2A, Jalan Stesen Sentral 2, Kuala Lumpur, Sentral, 50470, Kuala Lumpur
☎ +603 9213 1644
✉ enquiry.malaysia@cityandguilds.com
Caribbean office
Kingston, Jamaica
Contact details for Antigua, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman, Grenada, Guyana, Jamaica, Trinidad & Tobago and Turks & Caicos Islands
The Trade Centre, Unit #44, 30-32 Red Hills Rd, Kingston 10, Jamaica
☎ +1 876 618 5837
☎ +1 876 618 5850
☎ +1 876 671 1802
✉ jamaica@cityandguilds.com
Europe
Contact details for Malta, Cyprus, Gibraltar, Turkey, Spain, Greece, Portugal, Romania, Poland, Belgium, Sweden and Switzerland
☎ +971 (0) 4 423 3899
✉ gulf@cityandguilds.com
Middle East office
Dubai, United Arab Emirates
Contact details for Afghanistan, Azerbaijan, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Turkey, UAE, Tunisia, Iran, Iraq and Kazakhstan
Dubai Knowledge Park, Office 105, Block 12, Dubai, United Arab Emirates
☎ +971 (0) 4 423 3899
✉ gulf@cityandguilds.com