There are three mandatory and four optional units in this qualification. The three mandatory units are:
- Lead your organisation
- Manage continuous improvement
- Identify and evaluate opportunities for innovation and improvement
Then, choose four optional units. These include units that focus on the development of such skills as evaluating organisation's operating environment, developing organisation's values, vision and strategic plans, managing risks and communication systems. Work with your employer or training provider to map units to your role, needs and skills gaps. The wide choice of optional units gives a high level of flexibility, allowing the qualification to be tailored to meet the varying needs of participants and employers across all employment sectors.