Adult Care Worker Apprenticeship qualifications and training courses

Last Updated: 30 Oct 2024

Product code 9040

The adult care worker role is a key element of adult care and support provision. Adult care workers work directly with users of services in a range of care and support settings including day care, residential care, dementia services, learning disabilities services and also in individuals’ own homes.

The Adult Care Worker Apprenticeship standard is at level 2 and only available to be delivered in England. It has a typical duration of 12-18 months.

The SASW framework Health & Social Care Level 2 is still current and available for use in Wales.

Summary of our offer:

Our teaching and learning resources for Adult Care Worker will give you the tools you need to support apprentices through their on-programme learning, build their confidence and competence and ensure a quality learning experience in preparation for EPA.

We are on the register of end-point assessment organisations for Adult Care Worker. Our high-quality, rigorous end-point assessment (EPA), can be delivered at a convenient time for your apprentice. Our EPA service includes a suite of guidance documents and preparation tools to get you ready for EPA.

On-programme

City & Guilds has designed innovative and flexible delivery content that will equip apprentices with the competence and confidence to perform their best in assessment. Including;

Mandatory qualification: On-programme for this apprenticeship is a period of learning, development and assessment structured using the mandatory qualification – the City & Guilds Level 2 Diploma in Care 3095-21. This qualification is endorsed by both Skills for Care and Skills for Health as meeting the requirements of their qualification specifications and design principles.

Downloadable tutor materials: Tutor materials compliment apprenticeship delivery with engaging content including handouts, lesson plans and presentations, covering all learning outcomes. Materials are available for download from SmartScreen using order code SS3095-21.

Induction learning content: Extensive content including handouts and e-learning modules meets the mandatory requirements for any apprenticeship programme of learning:

Health and safety
Safeguarding and Prevent
Equality and diversity
British values

Maths & English: Our Functional Skills qualifications cover the core maths and English requirements for this standard. Our support package, e-Functional Skills is an online teaching and learning platform that guides learners from an initial diagnostic assessment, through to meeting the requirements for this standard.

End-point assessment

EPA product code: 9040-12

As one of the biggest EPAOs in England, we pride ourselves on our first rate customer service. Our EPA team is on hand to support you every step of the way, guiding you through gateway and ensuring your apprentice has all the tools they need to prepare for the assessment. Our assessment and grading is standardised and all our assessors have industry experience and receive on-going training, so you can trust that we will deliver a fair and robust assessment.

Assessment events for this standard are:

An online test - 60 multiple choice questions based on real life scenarios.
A professional discussion lasting no more than 45 minutes

For further guidance, please refer to our end-point assessment pack. The end-point assessment pack includes detailed guidance on grading criteria for the EPA and the evidence you’ll need to produce for knowledge, skills and behaviours at gateway. You’ll find this in the documents section above.

EPA preparation and gateway guidance for this standard:
Upon registration for EPA, you will have access to a range of support material for Adult Care Worker to help prepare for end-point assessment.

EPA exemplar materials: available for tutors, providing real assessment examples for each assessment type, such as transcripts and model answers. This will help you to prepare apprentices and ensure they feel ready for assessment.

Sample knowledge test: A sample of the EPA assessment paper to use with apprentices for formative or mock papers. The pack includes the paper, the mark scheme and a mark sheet.

EPA preparation tool: Our platform guides apprentices through online content to help them feel ready for their EPA experience. User-friendly technology takes the apprentice through a series of questions, to suggest material personalised to their apprenticeship standard and their confidence levels. The content is curated from across the web and covers areas like revision and exam skills, multiple choice test strategies, professional discussion and interview skills.
Recording forms: supporting you to complete key stages of EPA readiness, we have prepared forms to give you peace of mind and confidence that everything is covered. These packs include a gateway declaration form that is needed during the booking process and assessment forms, if required, that apprentices might need during assessment.

LIEPA reports: Our lead independent end assessors (LIEPAs) produce an annual report with insight into the EPA results and findings across all centres. These reports can help you refine your apprenticeship delivery to improve success rates.

Apprenticeship certification
As well as receiving their Institute for Apprenticeships (IfA) apprenticeship certificate, the apprentice will receive a City & Guilds statement of achievement for end-point assessment.

Digital credentials provide an exciting new way to motivate and reward apprentices’ on-going progression. They allow achievements to be verifiable, shareable and trackable all in one click. Please add your learners’ email address during registration. A digital credential cannot be issued without the learner’s email address.

How to register

If you’re an existing City & Guilds centre or interested in becoming a centre, make sure you’ve read our EPA manual and guidance. This will explain the process and all our terms and conditions. Our short ‘how-to’ guides and videos are a great start to help you get to grips with what to expect and how to stay on track when booking EPA and preparing apprentices for assessment. You’ll find these resources in our EPA document library.

To use our quality-assured on-programme materials or end-point assessment service there are three ways to either find out more or to order what you need:

1. If you’re an existing City & Guilds customer, go to Walled Garden and select the materials you need or register your apprentice for end-point assessment. (You may need to submit a request to deliver if you don’t yet have approval for that standard.)

2. Get in touch with directsales@cityandguilds.com. Our team can explain our different products and services and start getting you set up as a customer or give existing customers support on the new apprenticeship arrangements.

3. Speak to your City & Guilds Business Manager about how to access our products or how to register your apprentices with us.

Here you can find all documents related to this suite of apprenticeship.

By clicking on the section headings below, you can access a variety of documents such as the qualification handbooks and assessment materials, Statements of Purpose, and recognition letters from industry and employers.

Some documents may be password protected. Passwords can be retrieved by logging in to WalledGarden.com and visiting the Administration section of the relevant qualification catalogue page.