EPA product code: Support Technician 9602-12 / Network Technician 9602-13 / Digital Communications Technician 9602-14
As one of the biggest EPAOs in England, we pride ourselves on our first-rate customer service. Our EPA team is on hand to support you every step of the way, guiding you through gateway and ensuring your apprentice has all the tools they need to prepare for the assessment. Our assessment and grading is standardised and all our assessors have industry experience and receive on-going training, so you can trust that we will deliver a fair and robust assessment.
Assessment events for this standard are:
- Professional discussion underpinned by portfolio
- Project report with questioning
For further guidance, please refer to our end-point assessment pack. This provides more detail behind the knowledge, skills and behaviours in the standard and the range of content within the standard. The EPA pack includes detailed guidance on grading criteria and suggestions for evidence the apprentice will need to produce for knowledge, skills and behaviours. You’ll find this under the ‘documents’ tab in the ‘End-point assessment EPA’ section.
EPA Pro: A market leading EPA booking system to successfully manage your apprentices’ full journey with end-point assessment. Find out more here.
EPA Support: City & Guilds have extensive support for you and your apprentices with our technical advisors on hand to navigate you through the on-programme and provide hints and tips for successful end-point assessment.
Experienced IEPAs: We have highly skilled and experienced Assessors who will do their utmost to ensure you have meaningful and enjoyable EPA.
EPA preparation and gateway guidance for this standard:
Upon registration for EPA, you will have access to a range of support material for the Information Communication Technician apprenticeship to help prepare for end-point assessment.
EPA exemplar materials: available for tutors, providing real assessment examples for each assessment type, such as transcripts and model answers. This will help you to prepare apprentices and ensure they feel ready for assessment.
Recording forms: supporting you to complete key stages of EPA readiness, we have prepared forms to give you peace of mind and confidence that everything is covered.
LIEPA reports: Our lead independent end assessors (LIEPAs) produce an annual report with insight into the EPA results and findings across all centres. These reports can help you refine your apprenticeship delivery to improve success rates.
These packs include a gateway declaration form that is needed during the booking process and assessment forms, if required, that apprentices might need during assessment.
Apprenticeship certification
As well as receiving their Institute for Apprenticeships and Technical Education (IfATE) apprenticeship certificate, the apprentice will receive a City & Guilds statement of achievement for end-point assessment.
Digital credentials provide an exciting new way to motivate and reward apprentices’ on-going progression, all the way up until they have passed their end-point assessment (EPA). They also allow achievements to be verifiable, shareable and trackable all in one click. Please add your learners’ email address during registration. A digital credential cannot be issued without the learner’s email address.