The qualification provides from a basic level skills and knowledge that could lead to further education in IT or related areas, as well as underpinning other educational sectors to higher levels of competency for those required to work independently or supervise others. For those moving into their first job role the ITQ can provide the confidence to work effectively with ICT and deal with tasks that are straightforward or routine.
Which level is right for me?
Level 1
A Level 1 user can make use of predefined or commonly used IT tools for activities that are straightforward or routine, identifying and using automated methods or alternative ways of working to improve productivity. Any aspect that is unfamiliar will require support and advice from other people.
Level 2
A Level 2 user can make use of predefined or commonly used IT tools for activities that are at times non-routine or unfamiliar, they will be able to devise solutions to use IT tools to improve productivity. Any aspect that is unfamiliar will require support and advice from other people.
Level 3
A Level 3 user can make use of predefined or commonly used IT tools for activities most of which are complex and non-routine, they will be able to devise solutions in the use of IT tools in order to improve productivity. They will take considerable responsibility and autonomy, and be prepared to offer support and advice to others.