Autocare Technician (9304)

City & Guilds has designed innovative and flexible delivery content that will equip apprentices with the competence and confidence to perform their best in assessment.  Including:

Apprenticeship training manual: Our apprenticeship training manual (ATM) guides tutors and apprentices through a range of practical tasks mapped to the standard, allowing apprentices to track progress and record evidence of their learning as they go. Tasks are mapped to the apprenticeship standard requirements, developing knowledge and skills in a real working environment.

Smartscreen: Virtual learning that covers the knowledge and skills of the standard helping apprentices prepare for their end-point assessment. Tutors can track activity and results.

These resources are available as a digital download (Smartscreen order code: SS9304-LV2), or through our e-portfolio, Learning Assistant.

Learning Assistant: Learning Assistant is an innovative and cost-effective e-portfolio solution that allows colleges and training providers to improve dramatically the delivery of apprenticeship standards by tracking progress online in real-time.

Maths & English: Our Functional Skills qualifications cover the core maths and English requirements for this standard.  Our support package, e-Functional Skills is an online teaching and learning platform that guides learners from an initial diagnostic assessment, through to meeting the requirements for this standard.

EPA product code: 9304-12

As one of the biggest EPAOs in England, we pride ourselves on our first rate customer service.  Our EPA team is on hand to support you every step of the way, guiding you through gateway and ensuring your apprentice has all the tools they need to prepare for the assessment.   Our assessment and grading is standardised and all our assessors have industry experience and receive on-going training, so you can trust that we will deliver a fair and robust assessment.

The assessment methods for this standard are:

• Knowledge assessment
• Practical Observations (with pre-set tasks)
• Professional review

For further guidance, please refer to our end-point assessment pack. The end-point assessment pack includes detailed guidance on grading criteria for the EPA and the evidence you’ll need to produce for knowledge, skills and behaviours at gateway.  You’ll find this in the documents section above.  

EPA Pro: A market leading EPA booking system to successfully manage your apprentices’ full journey with end-point assessment.   Find out more here.

EPA Support: City & Guilds have extensive support for you and your apprentices with our technical advisors on hand to navigate you through the on-programme and provide hints and tips for successful end-point assessment.

Experienced IEPAs: We have highly skilled and experienced Assessors who will do their utmost to ensure you have meaningful and enjoyable EPA.

EPA preparation and gateway guidance for this standard:  
Upon registration for EPA, you will have access to a range of support material for Vehicle Damage Panel Technician to help prepare for end-point assessment.

EPA exemplar materials: available for tutors, providing real assessment examples for each assessment type, such as transcripts and model answers.  This will help you to prepare apprentices and ensure they feel ready for assessment.  

Sample knowledge test: A sample of the EPA assessment paper to use with apprentices for formative or mock papers.  The pack includes the paper, the mark scheme and a mark sheet. 

Recording forms: supporting you to complete key stages of EPA readiness, we have prepared forms to give you peace of mind and confidence that everything is covered.  These packs include a gateway declaration form that is needed during the booking process and assessment forms, if required, that apprentices might need during assessment. 

LIEPA reports: Our lead independent end assessors (LIEPAs) produce an annual report with insight into the EPA results and findings across all centres.  These reports can help you refine your apprenticeship delivery to improve success rates.  

Apprenticeship certification

As well as receiving their Institute for Apprenticeships Technical Education (IfATE) apprenticeship certificate, the apprentice will receive a City & Guilds statement of achievement for end-point assessment.

Digital credentials provide an exciting new way to motivate and reward apprentices’ on-going progression. They allow achievements to be verifiable, shareable and trackable all in one click.  Please add your learners’ email address during registration. A digital credential cannot be issued without the learner’s email address.

If you’re an existing City & Guilds centre or interested in becoming a centre, make sure you’ve read our EPA manual and guidance. This will explain the process and all our terms and conditions. Our short ‘how-to’ guides and videos are a great start to help you get to grips with what to expect and how to stay on track when booking EPA and preparing apprentices for assessment.  You’ll find these resources in our EPA document library.

To use our quality-assured on-programme materials or end-point assessment service there are three ways to either find out more or to order what you need:

1. If you’re an existing City & Guilds customer, go to Walled Garden and select the materials you need or register your apprentice for end-point assessment. (You may need to submit a request to deliver if you don’t yet have approval for that standard.)

2. Get in touch with directsales@cityandguilds.com. Our team can explain our different products and services and start getting you set up as a customer or give existing customers support on the new apprenticeship arrangements.

3. Speak to your City & Guilds Business Manager about how to access our products or how to register your apprentices with us.