Main duties for vehicle parts personnel are: helping customers to order the correct vehicle part, packing and loading parts, monitoring stock levels and raising invoices for parts sold.
Main duties for vehicle personnel are: inspecting and selling new and used vehicles, processing orders, arranging test drives and planning and monitoring sales targets.
You will learn on the job in the work environment. You will usually work with your training provider to review your current skills and find the best way to gain new ones to a high standard, perhaps by trying new things at work, or by studying. Each knowledge unit is assessed with short answer questions and each competency unit is assessed with a portfolio of evidence.
Which Level is right for me?
Level 2
You are working in the automotive industry and have some relevant knowledge and skills, usually from a role where you've been supervised.
Level 3
You have significant experience of the automotive industry and have a great deal of technical skills and knowledge. You work with minimum supervision and have a good record of safety and ensuring work meets the required standard.